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DELIVERY MANAGEMENT SOFTWARE

Enabling delivery of goods & services to your customers

IMPact Delivery is a pre-built white-label B2C and B2B Delivery Management Software to manage orders, deliveries, inventory, & more!

Delivery Management Software

30000

USERS

80000

DELIVERIES

10000

DELIVERY AGENTS

50

DECREASE IN DELIVERY TIME

WHO IS THIS FOR

Launch on-demand delivery for your business

Online & local
retailers

Offer a delightful delivery experience to your customers & manage deliveries with ease.

Aggregators, marketplaces & startups

Build your on demand delivery marketplace, app, or service quickly and efficiently.

Delivery & courier companies

Streamline your delivery operations with automated dispatch & real-time tracking.

SOLUTION OVERVIEW

A suite of powerful digital interfaces for last-mile delivery

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Ordering & tracking

Customers can place orders (now, scheduled or subscribed for later) & track real-time.

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Contact delivery agent

Customers will receive delivery agent’s contact details to get in touch if needed.

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Promo codes

Share marketing messages, promo codes and discounts with customers to keep them engaged.

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Real-time alerts

Send custom push notifications at different stages of the delivery – from packaging to dispatch.

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Ratings & reviews

Allow customers to rate their delivery experience to gain useful insights & feedback.

Customer tracking app
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Real-time requests:

Agents view all delivery requirements in their app including pick & drop details, customer details, etc.

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Proof of delivery:

Agents can get proof of delivery through customer signatures, photos, location logs, etc.

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Route optimization:

Agents see the most optimal route and use built-in navigation features to complete deliveries.

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Alerts & reminders:

Agents can review their job & task history, task details, and feedback to improve their performance.

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View earnings:

Allow delivery agents to view their earnings & rewards to date so they can stay motivated and work harder.

Delivery agent app
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Smart auto-dispatch

The auto-dispatch feature intelligently assigns delivery requests to the most suitable agent.

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Catalog & outlets configuration

Add and manage product catalog and inventory, delivery service areas, retail outlets, etc.

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Reporting & analytics

Get data driven insights to identify operational bottlenecks, evaluate service performance, and more.

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Optimization & tracking

Keep a tab on your delivery fleet movement in the field with real-time tracking & route optimization.

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Customer satisfaction

Manage customer updates & content for different stages of the delivery process for a great experience.

Admin app
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Task management

Create & assign new delivery tasks, add relevant information, notes & also schedule them for a later time.

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Manage orders

View and manage orders, & get a high-level view of dispatch & real-time delivery operations configured by the Admin

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Real-time alerts

 Retailers can stay updated on any new activity or update to a delivery assignment, & on overall store performance.

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Delivery agent tracking

Delivery agents can be tracked in real-time by Retailers with order delivery progress updates.

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Manage payments

Retailer app allows outlet managers to efficiently keep track of payments and receipts.

Retailer app

Start selling & delivering online

Our industry leading delivery management solution helps your business stay ahead of the competition and earn customer loyalty.

USE CASES

Powering on-demand businesses across industries

Food

Food delivery

Restaurants & home cooks can delight customers with quick & fresh food delivery.

Grocery

Grocery delivery

Get groceries & essentials to your customers’ doorsteps, & keep them notified in real-time.

Medicines

Pharmacy delivery

Deliver medicines and healthcare supplies to patients, doctors, & clinics.

Movers and packers

Movers & packers

Offer on demand doorstep services for your Packing & Moving, & Logistics business.

Home services

Home services

Offer instant cleaning, gardening, mechanic, party planning, & many more services on demand.

Salon

Beauty and wellness

Offer salon services as well as yoga, pilates, and other fitness services on-demand.

Courier

Courier delivery

Streamline last mile deliveries with powerful features like real time tracking & route optimisation.

Flowers

Flower delivery

Delivery management software solution for florists to offer on-demand flower delivery.

IMPact Delivery solution FAQs

IMPact Delivery will help you in digitizing your on-demand business needs and reducing your time to market. The solution does not have any upfront charges.
Yes, our dispatcher solution can integrate with multiple e-commerce platforms.
The timeline depends on the customizations you request. Our off-the-shelf solution will take 3 weeks to deploy with your branding.

Yes, it is a completely customizable white-label solution.

GETTING STARTED

Implementation & launch

Ready to get started? Here’s a glimpse of what to expect once you get in touch:

  1. Requirement analysis: Our on demand delivery solution experts meet with you to thoroughly understand your business needs and goals based on which they will share the customization costs and timeline.

  2. Branding & Customizations: Your logo & brand theme are added to the Customer app, Delivery Agent app, Retailer app, and Admin panel. Your requested customizations are done on your solution.

  3. Integrations: Notifications, Payment Gateways, Bookings, and Analytics modules are integrated into your delivery management solution

  4. Security Compliance Check: Before launch, it is ensured that your system is 100% compliant with necessary data security standards. Your platform goes through a thorough QA test.

  5. Support & Maintenance: Post-launch, VentureDive experts work closely with you to make sure your delivery management system and apps are running smoothly. 

FEATURES

Complete toolkit for intelligent delivery management

IMPact Delivery is an Industry leading product with all features needed to run an on demand delivery service, globally.

White-label & customizable

Add your logo & branding to your apps, along with custom features and integrations.

Time & cost efficient

Your business can start delivering to customers in 3 weeks! It is easy & cost effective to launch.

Robust & scalable

Our solution has been built to scale with ease as your online business grows.

Go global

Start selling & delivering online in multiple regions with different language & currency support.

Third-party integration

Integrate with 3rd party logistics, payment systems & more as per your business preferences.

Seamless payments

The solution offers flexibility to Integrate with the preferred payment gateways of your choice.

Built in analytics

Make smart business decisions by leveraging the analytics reports generated within the system.

User-friendly

Delightful experience for customers & delivery agents, & intuitive operations management.

End-to-end support

We help deploy and integrate the delivery management system with your existing workflows.

GROWTH AT SCALE

Tailored growth strategies

Launching an on-demand delivery business is not enough – you need to gear it for success. We offer tailored growth strategies to fit your business size, goals, and budget, and help you solve your most pressing product challenges:

  • Competitors are outperforming you?
  • Website is not converting well?
  • Target market can’t find you?
  • Buyer journey seems too complicated?
Growth hacking

See IMPact in action

Request a live 1:1 demo to learn how IMPact’s scalability, partners, and integrations set us apart from the competition. Get answers to your unique questions and find out why IMPact is the right choice for you delivery business.

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