Blog
The Role of Virtual Assistants & AI Chatbots in Contact Centers
Aug 14, 2024 • 4 min read
Data & Analytics
Urban Tech
How Does the Usage of AI to Predict Customer Behavior Transform the Shopping Experience?
2024-05-10 • 5 min read
Adina Humayoon
The shopping experience is now changing as retailers are using AI to predict customer behavior including their needs and preferences.
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