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Tapping into the Power of Gamification in Fintech and Banking
14-02-2024 • 5 min read
Sahar Butt
Contents
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What is gamification in the realm of fintech and banking?
Types of gamification BFSIs can explore
Points and badges
Leaderboards
Challenges and quests
Levels and progression
Virtual rewards
Social elements
Personalized experiences
What benefits does fintech gamification offer for BFSIs and customers?
Benefits for BFSIs:
Improvement in customer satisfaction
Enhanced customer acquisition and retention
Reduced customer attrition
Availability of customer insights
Benefits for Individuals
Improved financial literacy
Improved financial health
Encourages savings
Summing it up: Key considerations for BFSIs implementing gamification
With the power of gamification in fintech and banking, organizations can experience enhanced conversions and much more.
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